Job Opening at AricentAricent

Freshers IT Job Opening at AricentAricent is a global innovation, technology and outsourcing company focused exclusively on communications. Aricent is a strategic supplier to the world's leading application, infrastructure and service providers, with operation in 19 countries worldwide. • One of the largest privately-held companies in Silicon Valley; • 550+ customers; • 8,000+ employees, 33 offices worldwide; • Product portfolio of more than 125 licensable products; • Owned by KKR, Sequoia Capital, The Family Office and Flextronics.Designation: Trainee - Network Support Job Description: Job Profile:•Interacting and providing Level 2 and 3 technical supports to the customers. •Troubleshooting the technical issues and resolving queries related to all CISCO products.•Remotely accessing their networks & troubleshooting the queries working on all CISCO productsFairly conversant with Networking Fundamentals viz: •Routing Protocols •TCP/ IP and IRQs •Basic operating systems related to Networking Desired Profile: Job Title: Trainee Network SupportJob Location - Gurgaon Job Profile:•Interacting and providing Level 2 and 3 technical supports to the customers. •Troubleshooting the technical issues and resolving queries related to all CISCO products.•Remotely accessing their networks & troubleshooting the queries working on all CISCO productsQualification- Any Graduate /BE / B Tech /Technical diploma for 3 yrsSkills Required:•Willing to work in 24*7 Support (Night Shifts). •Prior exp of Voice based technical support. •Knowledge of CISCO product will be an added advantage.•Ability to understand technical issues and the ability to apply technology and products to a business opportunity.•Work on complex problems where analysis of situations requires in-depth troubleshooting skills.Fairly conversant with Networking Fundamentals viz: •Routing Protocols •TCP/ IP and IRQs •Basic operating systems related to NetworkingSoft Skills:Excellent English verbal and written communication skills. Candidate meeting above eligibility criteria can come for an interview as per below mentioned schedule:Date: 23rd Apr’09 (Thursday)Time: 10:00 a.m – 2:00 p.mAddress: Aricent TechnologiesPresidency TowerTower B, 1st Floor351/2, Sec-14, MG RoadNext to Kalyani Hospital, GurgaonThanks & Rgds,Shailey Malik Experience: 0 - 1 Years Industry Type: Telcom/ISPFunctional Area: Telecom SoftwareEducation: UG - B.Tech/B.E. - Any Specialization,BCA - Computers PG - M.Tech - Any Specialization,MCA - Computers,PG Diploma - Any Specialization Location: 0 - 1 Years Keyword: Trainee - Network Support Contact: Shailey Malik Electronic City, Plot No.-17, Sector-18, Gurgaon,Haryana,INDIA 122015 Telephone: 91-0124-4095888Email: shailey.malik@aricent.comWebsite: http://careers.aricent.com